The US Customer Support Software Market (2026)

170 customer support software companies have recorded headquarters in United States in this directory, led by Intercom (1.04% of recorded software spend). Rankings use trailing-12-month software spend share in the Cledara dataset. Unranked recorded vendors remain included. Data as of 26 October 2026, 22:43 UTC.

What this ranking measures

Location is the recorded headquarters, which may differ from where a company was founded or where its customers operate. Vendors are ordered by trailing-12-month software spend share in the Cledara dataset. Recorded products without a current paid observation remain in the directory; inclusion alone does not establish current paid usage.

Annual rank changes use the separate global popularity rank, based on payment activity. Missing calendar endpoints stay unavailable. Founding year, employee and funding fields are recorded enrichment facts, which can be incomplete or historical. Full source data is available from the CSV and JSON download links.

The headline and leader facts describe the complete published location. Search and category selections apply to the directory and its downloads.

US customer support software companies ranked by software spend

Vendors with recorded headquarters in this location, ordered by software spend share; annual changes use the separate global payment-activity rank.
#	Product	Category	Founded	Employees	Funding
101	HappyFox Happyfox is a platform that provides online help desk support and ticketing systems for customer support, IT, and internal help desks.	Customer Success & Support	2012	51-200 employees
102	HelpCrunch HelpCrunch is a SaaS platform offering live chat, email marketing automation, and help desk functionalities. It enables real-time customer engagement, automates email campaigns, and centralizes support inquiries. The platform supports integration with websites and mobile applications via JavaScript and mobile SDKs.	Customer Success & Support	2016	11-50 employees	Under $1M
103	Helpshift Helpshift is an AI-powered customer service platform that streamlines customer support operations, enabling businesses to provide efficient issue resolution and user engagement through automation and in-app messaging.	Customer Success & Support	2011	51-200 employees	$10M - $25M
104	Helpwise Helpwise offers a shared inbox for team email accounts and live chat services.	Customer Success & Support	2019	11-50 employees
105	Higher logic vanilla Higher logic vanilla provides a forum software that helps companies engage their audience.	Customer Success & Support	2007	201-500 employees	$50M - $100M
106	iFlyChat iFlychat is a chat solution for websites and applications that allows real-time communication between users.	Customer Success & Support	2012	2-10 employees
107	InMoment InMoment is a customer experience platform called the "Experience Improvement" (XI) Platform. It helps businesses enhance experiences by collecting and analyzing feedback from customers, employees, and markets. Key features include AI Survey Builder, Social Ratings and Reviews, Conversational Intelligence, and Automated Workflows.	Customer Success & Support	2002	1,001-5,000 employees	$10M - $25M
108	Juphy Juphy is a Social Media Customer Service Tool for Businesses.	Customer Success & Support	2018	11-50 employees	Under $1M
109	Klaus Klaus is a platform designed for customer service quality management. It uses AI to automate quality assurance across all customer service interactions, providing a framework for feedback, analysis, and coaching. The platform integrates with customer satisfaction metrics to offer a view of service performance. Features include automated scoring of support interactions, trend analysis, and developm	Customer Success & Support	2007	5,001-10,000 employees
110	Knock Knock is a notifications infrastructure offering APIs for engaging users, powering cross-channel workflows, and managing notification preference	Customer Success & Support	2021	11-50 employees	$10M - $25M
111	Kraftful Kraftful is a platform designed for product development teams to collect and analyze user feedback across multiple channels. It automates the process of gathering insights, categorizing feedback, and generating user surveys. The tool translates large volumes of feedback into actionable data.	Customer Success & Support	2022	2-10 employees	$1M - $5M
112	Kustomer Kustomer is a platform that offers businesses a unified and comprehensive solution for managing customer interactions.	Customer Success & Support	2015	201-500 employees	$50M - $100M
113	MaestroQA MaestroQA is a quality assurance and performance management platform designed for customer support and contact center teams.	Customer Success & Support	2013	51-200 employees	$25M - $50M
114	ManyRequests ManyRequests is a client portal platform designed specifically for design and creative agencies. It helps agencies manage clients, payments, and projects all in one easy-to-use platform. The software offers a range of features to streamline the selling of design services, increase efficiency and productivity, and enhance the client experience.	Customer Success & Support	2019	11-50 employees
115	Matrica Matrica is a platform that supports the creation and management of Web3 communities. It offers features that allow users to link social media profiles and cryptocurrency wallets to their accounts, customize personal profiles, and adjust privacy settings. The platform is integrated with community tools that support Discord and Telegram for verifying memberships based on blockchain assets.	Customer Success & Support	2021	2-10 employees
116	Minerva Minerva is a platform that simplifies the creation of interactive guides and tutorials. It automatically generates step-by-step walkthroughs, complete with videos and screenshots, to help users navigate products and workflows.	Customer Success & Support	2019	11-50 employees	$1M - $5M
117	My Read Receipts My Read Receipts is an app for Freshdesk & Zendesk support that creates a read receipt to notify when a customer opens an e-mail.	Customer Success & Support	2017	2-10 employees
118	Northpass Northpass is a platform that automates customer onboarding and training, integrating with existing systems, supporting unlimited users, and providing analytics for engagement tracking.	Customer Success & Support	2015	51-200 employees	$1M - $5M
119	Officium Labs	Customer Success & Support		201-500 employees
120	Olark Olark is a live chat platform that enables businesses to engage customers via chat, automate responses, and integrate with various tools.	Customer Success & Support	2008	11-50 employees
121	ONSCREEN ONSCREEN is a platform that aims to address issues of isolation and loneliness among adults through the use of an AI-powered TV-based communication and engagement platform.	Customer Success & Support	2021	2-10 employees
122	Onyx AI Onyx is an AI platform that integrates with company documents, applications, and internal systems to provide enterprise search and AI assistant capabilities. It allows users to deploy AI-powered search and automation within their existing infrastructure, either on-premises or in a Virtual Private Cloud.	Customer Success & Support	2023	2-10 employees	$10M - $25M
123	Periskope Periskope enables teams to manage multiple WhatsApp numbers, groups, and chats from a unified inbox, aiming to help with task creation, ticketing, and system integration.	Customer Success & Support	2024	11-50 employees	$1M - $5M
124	Planhat Planhat provides a customer platform to streamline post-sale business operations. It centralizes customer data for a comprehensive view and better coordination. The platform includes no-code automation for creating triggers, alerts, and integrations, as well as a workflow tool for building data-driven customer journeys. Additionally, Planhat features a presentation layer that merges slide-based st	Customer Success & Support	2015	201-500 employees	$50M - $100M
125	PlaybookUX PlaybookUX is an all-in-one software platform that provides tools and features for recruiting, conducting, and analyzing both qualitative and quantitative research.	Customer Success & Support	2018	51-200 employees
126	Playvox Playvox is a platform that provides workforce optimization solutions for customer service teams.	Customer Success & Support	2014	5,001-10,000 employees	$25M - $50M
127	POWR A live chat application that integrates with Facebook Messenger, WhatsApp, and Telegram, allowing real-time customer interaction.	Customer Success & Support	2014	11-50 employees	Under $1M
128	Product Signals Product Signals is a product backlog platform that enables teams to collect and manage product feedback from various departments, including Customer Success and Sales. It offers features such as fast search, data synchronization with CRM systems like Salesforce and HubSpot, and integration with tools like Jira and Slack.	Customer Success & Support	2020	2-10 employees
129	Pythia Pythia is an AI-driven customer support automation platform designed specifically for Zendesk Chat and Zendesk Support. It leverages artificial intelligence to automate and enhance customer service interactions, providing quick, accurate responses to customer queries.	Customer Success & Support	2020	2-10 employees
130	Qualaroo Qualaroo is a survey software tool that helps companies gather user feedback with real-time surveys, AI-powered sentiment analysis, and detailed reporting, enabling better understanding and improvement of user experiences.	Customer Success & Support	2012	51-200 employees	$5M - $10M
131	Qualtrics Qualtrics is a platform that empowers organizations to collect, analyze, and act on feedback from customers, employees, and other stakeholders. It provides a comprehensive suite of tools for survey creation, data analysis, and insights generation to enhance the overall experience.	Customer Success & Support	2002	5,001-10,000 employees	$100M - $250M
132	QuestionPro QuestionPro is an online survey platform for creating, distributing, and analyzing online surveys. It supports various applications including market research, customer experience enhancement, and workforce engagement, offering tools like survey logic and multilingual support.	Customer Success & Support	2005	201-500 employees
133	Qwary Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors.	Customer Success & Support	2021	2-10 employees
134	Respondent	Customer Success & Support	2016	11-50 employees	$1M - $5M
135	Retell AI	Customer Success & Support	2023	51-200 employees	$5M - $10M
136	Retently Retently is a customer feedback platform offering tools for collecting and analyzing customer satisfaction data, such as NPS, CSAT, and CES surveys. These tools help businesses gather insights, identify trends, and prioritize customer needs to enhance their products and services.	Customer Success & Support	2015	11-50 employees
137	Reviewshake Reviewshake is a review management software that automates collection, monitoring, and analysis of customer reviews across 85+ platforms.	Customer Success & Support	2017	11-50 employees
138	ReviewTrackers ReviewTrackers is a customer feedback software used to measure and analyze customer experience.	Customer Success & Support	2012	51-200 employees
139	Rippit Rippit is an AI-powered conversation analytics and quality management platform designed to help contact centers monitor, score, and improve customer interactions. It provides automated coaching tools, helpdesk integrations, and deep performance insights to help organizations transform raw support data into actionable strategies for improving customer satisfaction.	Customer Success & Support	2026	51-200 employees
140	Sagetap SageTap connects B2B companies with vetted experts to facilitate product feedback sessions, helping businesses improve their offerings through real user insights.	Customer Success & Support	2019	11-50 employees	$5M - $10M
141	Sapling.ai Sapling.ai is a language model platform that integrates with enterprise workspaces and messaging systems to provide functionality such as real-time suggestions, grammar and spelling support, autocomplete, paraphrasing, AI detection, sentiment analysis, and developer API/SDK tools. This enhances written communication across business workflows.	Customer Success & Support	2019	2-10 employees	Under $1M
142	ScreenMeet ScreenMeet is a platform that enables businesses to assist customers by viewing and resolving computer issues remotely.	Customer Success & Support	2016	11-50 employees	$5M - $10M
143	Simplesat Simplesat is a survey tool for service businesses to gather feedback from their customers.	Customer Success & Support	2016	11-50 employees
144	Slaask Slaask is a SaaS product that integrates with Slack to provide customer service and live chat solutions directly within the Slack interface. It allows businesses to manage customer interactions, support requests, and live chats seamlessly through Slack, centralizing communication and enhancing customer service efficiency.	Customer Success & Support	2015	11-50 employees
145	Smith.ai Smith.ai is a platform that provides customer engagement services through virtual receptionists, outreach campaigns, and web chat solutions. The platform offers live and AI-powered agents to handle phone calls, schedule appointments, qualify leads, and manage web chat interactions. The web chat service includes both live agents and AI chatbots to assist website visitors, answer questions, and sche	Customer Success & Support	2015	51-200 employees	$5M - $10M
146	Specialty Answering Service	Customer Success & Support	1985	51-200 employees
147	Stylo Stylo is an AI assistant for support designed to expedite ticket resolution. It offers distinct responses for each ticket, auto-translates messages across languages, predicts customer satisfaction without relying on surveys, and promptly identifies and elevates urgent issues. Stylo seamlessly integrates with Zendesk, providing multilingual AI support for agents.	Customer Success & Support	2020	11-50 employees	$1M - $5M
148	SuccessCOACHING	Customer Success & Support	2014	2-10 employees
149	Surfboard Surfboard is a customer service scheduling software that aims to make work more human by simplifying scheduling processes for support teams.	Customer Success & Support	2011	1,001-5,000 employees	$100M - $250M
150	SurveyPlanet SurveyPlanet is an online platform that enables users to create, distribute, and analyze surveys. Users can design custom surveys using various question types, templates, and themes. SurveyPlanet also provides tools for analyzing survey responses in real-time, allowing users to gain insights and make data-driven decisions	Customer Success & Support	2011	2-10 employees
151	SurveySparrow SurveySparrow is an omnichannel experience management platform that helps businesses collect customer feedback and deliver exceptional user experiences. The platform offers various products and solutions to cater to different business needs. Some of the key business problems that SurveySparrow solves include gathering customer feedback, improving customer experience, increasing customer loyalty,	Customer Success & Support	2017	201-500 employees	$1M - $5M
152	Talkbase Talkbase.io is a platform that provides tools to collect and analyze data, allowing community managers to present insights and metrics that showcase the impact of the community on various aspects of the business.	Customer Success & Support	2021	2-10 employees	$1M - $5M
153	Talkdesk Talkdesk is a cloud-based contact center platform designed to enhance customer experiences through advanced communication and automation tools. It provides features such as omnichannel support, AI-driven analytics, workforce management, and integrations with CRM systems.	Customer Success & Support	2011	1,001-5,000 employees	$100M - $250M
154	Telzio	Customer Success & Support		11-50 employees
155	Textline Textline is a business texting service designed for customer support, sales, and logistics teams. This platform enables businesses to communicate with their customers through text messaging, offering a way to handle various aspects of customer interactions, sales processes, and logistical operations.	Customer Success & Support	2015	11-50 employees
156	Trainn Guider Labs' Trainn platform enables SaaS companies to create multilingual instructional videos and documents, enhancing customer education and product adoption.	Customer Success & Support	2020	11-50 employees	Under $1M
157	Twise Twise offers AI-powered customer engagement for websites through text and voice, providing real-time support, driving sales, and improving conversions globally.	Customer Success & Support	2023	2-10 employees
158	UJET UJET is a customer service platform that helps businesses provide better support. It's designed to make customer service more secure and reliable, with features for both voice and digital interactions. It also uses advanced AI and analytics to help businesses improve their support operations.	Customer Success & Support	2015	201-500 employees	$100M - $250M
159	Ultimate.ai Ultimate.ai offers a comprehensive customer support automation platform powered by AI. The platform includes features like chat automation, ticket automation, and the deployment of AI virtual agents, all aimed at enhancing the customer support journey.	Customer Success & Support	2007	5,001-10,000 employees
160	UpdateAI UpdateAI is an AI-powered notetaker and customer intelligence platform for automating the documentation of customer conversations. It integrates with customer-facing platforms to record interactions, generate meeting notes, and analyze conversation data. The platform identifies trends and feedback, offering insights for customer-facing teams.	Customer Success & Support	2020	11-50 employees	$1M - $5M
161	User Interviews User Interviews is a platform that provides user research recruiting and panel software for teams. Their products include Recruit, which offers participant recruitment that is fast and efficient, and Research Hub, a powerful panel software for scaled user research. The platform offers a range of features to support user research, including Scheduling 2.0, which automates research scheduling, and M	Customer Success & Support	2016	51-200 employees	$25M - $50M
162	Userfeed Userfeed is a feedback management tool that integrates with Intercom, allowing teams to gather, track, and analyze user feedback in real-time.	Customer Success & Support	2018	2-10 employees
163	Userlytics Userlytics is a platform that offers user testing and usability testing services. It enables businesses and organizations to collect feedback on their digital products, websites, and applications. Users engage with the provided digital assets and share their experiences, providing valuable insights for improving user interfaces and overall usability. The platform facilitates real user interactions	Customer Success & Support	2009	51-200 employees
164	UserZoom UserZoom (now part of UserTesting) is a testing and insights platform that allows companies to gather UX insights through various methods such as usability testing, surveys, and information architecture testing. It helps in recruiting participants, launching studies, and analyzing results with automated insights, all while ensuring privacy and security compliance.	Customer Success & Support	2007	501-1,000 employees	$1M - $5M
165	UXPressia UXPressia is a customer journey mapping tool integrates with web analytics tools and supports embed code from dozens of apps.	Customer Success & Support	2015	11-50 employees
166	Vitally Vitally is a Customer Success platform designed to enhance productivity, visibility, and collaboration for Customer Success teams. It integrates customer data with project management and work platform capabilities, allowing teams to deliver personalized customer experiences at scale. The platform offers tools for project management, note-taking, knowledge base, and automation, aiming to streamline	Customer Success & Support	2018	10,001+ employees	$1M - $5M
167	Walkme WalkMe is a Digital Adoption Platform that integrates with existing software to provide users with interactive on-screen guidance and support. It analyzes user interactions with applications to deliver contextual instructions and automate processes within digital tools.	Customer Success & Support	2011	1,001-5,000 employees	$50M - $100M
168	Wootric Wootric provides a platform for measuring customer experience using key metrics such as Net Promoter Score, Customer Satisfaction, and Customer Effort Score. It uses machine learning to analyze feedback in real time, aiding organizations in making decisions that aim to improve customer satisfaction, loyalty, and advocacy.	Customer Success & Support	2013	1,001-5,000 employees	$10M - $25M
169	Yodel Yodel is a business phone system that integrates with Slack, enabling SMS, IVR, and call handling for customer communication.	Customer Success & Support	2016	2-10 employees	$1M - $5M
170	ZPortals ZPortals offers customizable customer, vendor, and web portals designed for interaction within the Zoho ecosystem. It enables businesses to enhance customer experience, coordinate with vendors and affiliates, manage sales teams, and streamline communication with subcontractors.	Customer Success & Support	2012	2-10 employees

Customer Support Software subcategories in United States

Helpdesk & Ticketing companies in United States

HappyFox — Happyfox is a platform that provides online help desk support and ticketing systems for customer support, IT, and intern…
Helpwise — Helpwise offers a shared inbox for team email accounts and live chat services.
Juphy — Juphy is a Social Media Customer Service Tool for Businesses.
Kustomer — Kustomer is a platform that offers businesses a unified and comprehensive solution for managing customer interactions.
My Read Receipts — My Read Receipts is an app for Freshdesk & Zendesk support that creates a read receipt to notify when a customer opens a…
Retell AI
Stylo — Stylo is an AI assistant for support designed to expedite ticket resolution. It offers distinct responses for each ticke…

Live Chat & Messaging companies in United States

HelpCrunch — HelpCrunch is a SaaS platform offering live chat, email marketing automation, and help desk functionalities. It enables …
Helpshift — Helpshift is an AI-powered customer service platform that streamlines customer support operations, enabling businesses t…
iFlyChat — iFlychat is a chat solution for websites and applications that allows real-time communication between users.
Olark — Olark is a live chat platform that enables businesses to engage customers via chat, automate responses, and integrate wi…
Periskope — Periskope enables teams to manage multiple WhatsApp numbers, groups, and chats from a unified inbox, aiming to help with…
POWR — A live chat application that integrates with Facebook Messenger, WhatsApp, and Telegram, allowing real-time customer int…
Pythia — Pythia is an AI-driven customer support automation platform designed specifically for Zendesk Chat and Zendesk Support. …
ScreenMeet — ScreenMeet is a platform that enables businesses to assist customers by viewing and resolving computer issues remotely.
Slaask — Slaask is a SaaS product that integrates with Slack to provide customer service and live chat solutions directly within …
Telzio
Textline — Textline is a business texting service designed for customer support, sales, and logistics teams. This platform enables …
Twise — Twise offers AI-powered customer engagement for websites through text and voice, providing real-time support, driving sa…
UJET — UJET is a customer service platform that helps businesses provide better support. It's designed to make customer servic…
Ultimate.ai — Ultimate.ai offers a comprehensive customer support automation platform powered by AI. The platform includes features li…
Yodel — Yodel is a business phone system that integrates with Slack, enabling SMS, IVR, and call handling for customer communica…

Community Platforms companies in United States

Higher logic vanilla — Higher logic vanilla provides a forum software that helps companies engage their audience.
Matrica — Matrica is a platform that supports the creation and management of Web3 communities. It offers features that allow users…
ONSCREEN — ONSCREEN is a platform that aims to address issues of isolation and loneliness among adults through the use of an AI-pow…
Talkbase — Talkbase.io is a platform that provides tools to collect and analyze data, allowing community managers to present insigh…

Feedback & Surveys companies in United States

InMoment — InMoment is a customer experience platform called the "Experience Improvement" (XI) Platform. It helps businesses enhanc…
Kraftful — Kraftful is a platform designed for product development teams to collect and analyze user feedback across multiple chann…
PlaybookUX — PlaybookUX is an all-in-one software platform that provides tools and features for recruiting, conducting, and analyzin…
Product Signals — Product Signals is a product backlog platform that enables teams to collect and manage product feedback from various dep…
Qualaroo — Qualaroo is a survey software tool that helps companies gather user feedback with real-time surveys, AI-powered sentimen…
Qualtrics — Qualtrics is a platform that empowers organizations to collect, analyze, and act on feedback from customers, employees, …
QuestionPro — QuestionPro is an online survey platform for creating, distributing, and analyzing online surveys. It supports various a…
Qwary — Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, e…
Respondent
Retently — Retently is a customer feedback platform offering tools for collecting and analyzing customer satisfaction data, such as…
Reviewshake — Reviewshake is a review management software that automates collection, monitoring, and analysis of customer reviews acro…
ReviewTrackers — ReviewTrackers is a customer feedback software used to measure and analyze customer experience.
Sagetap — SageTap connects B2B companies with vetted experts to facilitate product feedback sessions, helping businesses improve t…
Simplesat — Simplesat is a survey tool for service businesses to gather feedback from their customers.
SurveyPlanet — SurveyPlanet is an online platform that enables users to create, distribute, and analyze surveys. Users can design custo…
SurveySparrow — SurveySparrow is an omnichannel experience management platform that helps businesses collect customer feedback and deliv…
User Interviews — User Interviews is a platform that provides user research recruiting and panel software for teams. Their products includ…
Userfeed — Userfeed is a feedback management tool that integrates with Intercom, allowing teams to gather, track, and analyze user …
Userlytics — Userlytics is a platform that offers user testing and usability testing services. It enables businesses and organization…
UserZoom — UserZoom (now part of UserTesting) is a testing and insights platform that allows companies to gather UX insights throug…
Wootric — Wootric provides a platform for measuring customer experience using key metrics such as Net Promoter Score, Customer Sat…

Customer Success Platforms companies in United States

Klaus — Klaus is a platform designed for customer service quality management. It uses AI to automate quality assurance across al…
MaestroQA — MaestroQA is a quality assurance and performance management platform designed for customer support and contact center te…
ManyRequests — ManyRequests is a client portal platform designed specifically for design and creative agencies. It helps agencies manag…
Officium Labs
Planhat — Planhat provides a customer platform to streamline post-sale business operations. It centralizes customer data for a com…
Playvox — Playvox is a platform that provides workforce optimization solutions for customer service teams.
Rippit — Rippit is an AI-powered conversation analytics and quality management platform designed to help contact centers monitor,…
SuccessCOACHING
UpdateAI — UpdateAI is an AI-powered notetaker and customer intelligence platform for automating the documentation of customer conv…
Vitally — Vitally is a Customer Success platform designed to enhance productivity, visibility, and collaboration for Customer Succ…
ZPortals — ZPortals offers customizable customer, vendor, and web portals designed for interaction within the Zoho ecosystem. It en…

Other companies in United States

Knock — Knock is a notifications infrastructure offering APIs for engaging users, powering cross-channel workflows, and managing…
Specialty Answering Service
Surfboard — Surfboard is a customer service scheduling software that aims to make work more human by simplifying scheduling processe…

Product Adoption & Onboarding companies in United States

Minerva — Minerva is a platform that simplifies the creation of interactive guides and tutorials. It automatically generates step-…
Northpass — Northpass is a platform that automates customer onboarding and training, integrating with existing systems, supporting u…
Trainn — Guider Labs' Trainn platform enables SaaS companies to create multilingual instructional videos and documents, enhancing…
UXPressia — UXPressia is a customer journey mapping tool integrates with web analytics tools and supports embed code from dozens of …
Walkme — WalkMe is a Digital Adoption Platform that integrates with existing software to provide users with interactive on-screen…

Support companies in United States

Onyx AI — Onyx is an AI platform that integrates with company documents, applications, and internal systems to provide enterprise …
Sapling.ai — Sapling.ai is a language model platform that integrates with enterprise workspaces and messaging systems to provide func…
Smith.ai — Smith.ai is a platform that provides customer engagement services through virtual receptionists, outreach campaigns, and…
Talkdesk — Talkdesk is a cloud-based contact center platform designed to enhance customer experiences through advanced communicatio…

Rising US customer support software companies

AnswerHero and Ravenna show the strongest payment-activity rank gains over the three-calendar-month comparison.

How United States compares globally

the United States accounts for 41.2% of the customer support software products tracked globally on Cledara (170 of 413).

The top US product, Intercom, ranks #1 by recorded software spend in the global category dataset.

Frequently asked questions

Which US customer support software vendors lead the spend ranking?

Intercom, Zendesk and Freshworks lead the US customer support software market in 2026, ordered by recorded software spend share in the Cledara dataset. Last updated 26 October 2026, 22:43 UTC.

How big is the US customer support software market?

This directory records 170 customer support software products headquartered in United States, led by Intercom in recorded software spend share. Inclusion does not establish current paid usage. This is a dataset count, not a market-size or revenue estimate.

Which US customer support software vendors gained payment-activity rank?

AnswerHero and Ravenna show the strongest global payment-activity rank gains over three calendar months among vendors in this headquarters/category group.

Where does this data come from?

From anonymized, aggregated purchasing data across companies that manage their software with Cledara — real payments, not surveys or web traffic. Updated monthly.