18 French customer support software companies are actively bought by businesses tracked on Cledara, led by Crisp (0.02% market share). Rankings reflect real purchasing data — what companies actually pay for — not analyst estimates. Updated monthly. Data as of 11 September 2026, 01:23 UTC.
| # | Product | Category | Description | Founded | Employees | Funding | 12-mo rank |
|---|---|---|---|---|---|---|---|
| 1 | Crisp | Customer Success & Support | Crisp is a platform designed to facilitate customer communication for businesses. It offers a suite of tools for managing customer interactions across various channels, including live chat, email, and social media messaging. Users can engage with customers in real time, respond to inquiries, and provide support through the platform's chat interface. Crisp also provides features for automating resp | 2,015 | 11-50 employees | +204 | |
| 2 | Siit | Customer Success & Support | Siit is a SaaS-based internal service management platform that integrates with Slack, Microsoft Teams, email, and web forms to centralize service requests. It automates workflows using directory integrations and predefined triggers, supports AI-driven Level 1 support, and maintains audit trails for compliance. | 2,021 | 11-50 employees | $5M - $10M | +152 |
| 3 | Stonly | Customer Success & Support | Stonly is a platform designed to enhance productivity and customer satisfaction by offering interactive, step-by-step guidance. | 2,018 | 51-200 employees | $10M - $25M | -61 |
| 4 | Zealy | Customer Success & Support | Zealy is a platform designed as an operating system for communities. It helps automate workflows from onboarding to delegation, catering to a wide range of communities, from startups to Fortune 500 companies, in various sectors including gaming. | 2,022 | 11-50 employees | $1M - $5M | |
| 5 | ReviewFlowz | Customer Success & Support | ReviewFlowz is a review management platform. | 2,021 | 2-10 employees | ||
| 6 | Refiner | Customer Success & Support | Refiner is a SaaS platform offering tools for creating branded and personalized surveys, including in-product microsurveys and email surveys, to gather user feedback and measure metrics like NPS and CSAT. | 2,019 | 2-10 employees | Under $1M | |
| 7 | Teclib' | Customer Success & Support | GLPI is an open-source IT Service Management tool that manages incidents, requests, and assets with ITIL compliance, supporting multi-user and multi-location environments. Requires cloud access. | 2,015 | 11-50 employees | ||
| 8 | Jimo | Customer Success & Support | Jimo is a low-code platform that enables product teams to design, publish, and monitor in-app user experiences (e.g., tours, modals, banners, surveys). It helps onboard users, guide feature discovery, and collect feedback directly inside applications. | 2,022 | 11-50 employees | $1M - $5M | |
| 9 | Hyvor Talk | Customer Success & Support | Hyvor Talk is a commenting platform that allows website owners to integrate a fully-featured comment system into their sites. It provides tools for managing comments, moderating discussions, and engaging with visitors while emphasizing user privacy and data protection. | 2,020 | 2-10 employees | ||
| 10 | Noticeable | Customer Success & Support | Noticeable is a service that integrates with various platforms to publish updates and collect user feedback. It supports GraphQL API and Zapier integration, requiring no coding. | 2,017 | Self-employed | ||
| 11 | Tandemz | Customer Success & Support | Tandemz is a self-service testers recruiting platform. The platform is designed to help you recruit testers and conduct user research. The self-service platform allows you to filter when recruiting to precisely target your ideal tester profile. In this way, you can conduct both qualitative and quantitative research, with access to detailed targeting criteria, the ability to meet users anywhere in | 2,019 | 2-10 employees | ||
| 12 | Kompassify | Customer Success & Support | Kompassify is a platform that enables businesses to create personalized onboarding experiences for their customers without the need for coding. | 2,022 | 2-10 employees | ||
| 13 | Hivebrite | Customer Success & Support | Hivebrite is a platform that provides community management and engagement solutions. | 2,015 | 51-200 employees | $25M - $50M | |
| 14 | Voice Partner | Customer Success & Support | Voice Partner is a platform that provides voice-powered customer service and support solutions to businesses. | 2,014 | 2-10 employees | ||
| 15 | SnapCall | Customer Success & Support | SnapCall is a platform that allows businesses to embed voice and video calls directly into their websites or mobile applications. | 2,015 | 11-50 employees | $1M - $5M | |
| 16 | SkipCall | Customer Success & Support | SkipCall provides tools to manage and automate business phone calls, including call routing, recording and basic call analytics to improve customer communications. | 2,024 | 2-10 employees | ||
| 17 | SCORMStack | Customer Success & Support | SCORMStack is a cloud-based eLearning integration platform that helps organizations launch and track SCORM and xAPI training content inside CRM, LMS, and business systems such as Salesforce. It enables delivery, tracking, and reporting of training without requiring a traditional learning management system. | 2,025 | 2-10 employees | ||
| 18 | MEE6 | Customer Success & Support | 2,016 | 11-50 employees |
The complete list is available as <a href="/api/export/startups/france/customer-success-and-support.csv">CSV</a> or <a href="/api/export/startups/france/customer-success-and-support.json">JSON</a>.
Crisp and Siit show the strongest rank gains over the last 90 days.
Crisp is the fastest-rising French customer support software product this quarter.
The oldest is Voice Partner (founded 2014); the newest, SCORMStack (2025).
Disclosed funding is led by Hivebrite ($25M - $50M); 7 of 18 have disclosed a round.
France accounts for 16.8% of the customer support software products tracked globally on Cledara (18 of 107).
The top French product, Crisp, ranks #26 worldwide in the category.
Crisp, Siit and Stonly lead the French customer support software market in 2026, ranked by real adoption among companies on Cledara. Last updated 11 September 2026, 01:23 UTC.
Within Cledara's dataset of real company purchases, 18 French customer support software products are in active paid use, led by Crisp. This measures actual adoption — it is not a revenue TAM estimate.
Crisp and Siit show the strongest rank gains over the last 90 days among French products in the category.
From anonymized, aggregated purchasing data across companies that manage their software with Cledara — real payments, not surveys or web traffic. Updated monthly.