The Polish Customer Support Software Market (2026)
6 customer support software companies have recorded headquarters in Poland in this directory, led by Trustpilot (0.41% of recorded software spend). Rankings use trailing-12-month software spend share in the Cledara dataset. Unranked recorded vendors remain included. Data as of .
What this ranking measures
Location is the recorded headquarters, which may differ from where a company was founded or where its customers operate. Vendors are ordered by trailing-12-month software spend share in the Cledara dataset. Recorded products without a current paid observation remain in the directory; inclusion alone does not establish current paid usage.
Annual rank changes use the separate global popularity rank, based on payment activity. Missing calendar endpoints stay unavailable. Founding year, employee and funding fields are recorded enrichment facts, which can be incomplete or historical. Full source data is available from the CSV and JSON download links.
The headline and leader facts describe the complete published location. Search and category selections apply to the directory and its downloads.
Polish customer support software companies ranked by software spend
| # | Product | Category | Founded | Employees | Funding | 12-mo activity rank change |
|---|---|---|---|---|---|---|
| 1 |  Trustpilot Trustpilot is a platform that allows customers to read and write reviews about various companies and businesses. The product aims to help users find companies they can trust by providing a platform for sharing and accessing customer reviews. | Customer Success & Support | 1929 | 1,001-5,000 employees | +9 | |
| 2 |  Survicate Survicate is an effortless survey platform that helps businesses gather user research and feedback. It offers various survey types, including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. With Survicate, businesses can easily run surveys across the funnel to gather valuable insights. | Customer Success & Support | 2013 | 51-200 employees | $1M - $5M | -20 |
| 3 |  ChatBots AI ChatBot is a software platform that provides tools to create, deploy, and manage custom chatbots for various applications including customer support, sales, and interactive experiences. | Customer Success & Support | 2002 | 201-500 employees | ||
| 4 |  Responso Responso is a platform designed to enhance customer service in eCommerce environments. It centralizes customer communications from various channels into a single panel, facilitating the management of customer requests and messages. The platform features an intelligent autoresponder, which aids in improving response rates. | Customer Success & Support | 2020 | 11-50 employees | ||
| 5 |  Thulium Thulium is a cloud-based platform that provides omnichannel contact-center and customer support software that connects phone, email, chat, and messaging channels into a single system for handling customer communications. The platform also includes tools for ticketing, CRM, reporting, and workflow integration so that teams can process customer interactions in one place. | Customer Success & Support | 2006 | 51-200 employees | ||
| 6 |  Webankieta Webankieta is an online survey tool that enables users to create, distribute, and analyze surveys, collecting feedback from clients and employees while ensuring data compliance with RODO. | Customer Success & Support | 2007 | 11-50 employees |
Customer Support Software subcategories in Poland
Feedback & Surveys companies in Poland
- Trustpilot — Trustpilot is a platform that allows customers to read and write reviews about various companies and businesses. The pro…
- Survicate — Survicate is an effortless survey platform that helps businesses gather user research and feedback. It offers various su…
- Webankieta — Webankieta is an online survey tool that enables users to create, distribute, and analyze surveys, collecting feedback f…
Support companies in Poland
- ChatBots AI — ChatBot is a software platform that provides tools to create, deploy, and manage custom chatbots for various application…
Helpdesk & Ticketing companies in Poland
- Responso — Responso is a platform designed to enhance customer service in eCommerce environments. It centralizes customer communica…
- Thulium — Thulium is a cloud-based platform that provides omnichannel contact-center and customer support software that connects p…
Rising Polish customer support software companies
Trustpilot show the strongest payment-activity rank gains over the three-calendar-month comparison.
How Poland compares globally
Poland accounts for 1.5% of the customer support software products tracked globally on Cledara (6 of 413).
The top Polish product, Trustpilot, ranks #3 by recorded software spend in the global category dataset.
Frequently asked questions
Which Polish customer support software vendors lead the spend ranking?
Trustpilot, Survicate and ChatBots AI lead the Polish customer support software market in 2026, ordered by recorded software spend share in the Cledara dataset. Last updated 16 October 2026, 21:10 UTC.
How big is the Polish customer support software market?
This directory records 6 customer support software products headquartered in Poland, led by Trustpilot in recorded software spend share. Inclusion does not establish current paid usage. This is a dataset count, not a market-size or revenue estimate.
Which Polish customer support software vendors gained payment-activity rank?
Trustpilot show the strongest global payment-activity rank gains over three calendar months among vendors in this headquarters/category group.
Where does this data come from?
From anonymized, aggregated purchasing data across companies that manage their software with Cledara — real payments, not surveys or web traffic. Updated monthly.