6 Polish customer support software companies are actively bought by businesses tracked on Cledara, led by Trustpilot (0.27% market share). Rankings reflect real purchasing data — what companies actually pay for — not analyst estimates. Updated monthly. Data as of 17 August 2026, 14:36 UTC.
| # | Product | Category | Description | Founded | Employees | Funding | 12-mo rank |
|---|---|---|---|---|---|---|---|
| 1 | Trustpilot | Customer Success & Support | Trustpilot is a platform that allows customers to read and write reviews about various companies and businesses. The product aims to help users find companies they can trust by providing a platform for sharing and accessing customer reviews. | 1,929 | 1,001-5,000 employees | +3 | |
| 2 | Survicate | Customer Success & Support | Survicate is an effortless survey platform that helps businesses gather user research and feedback. It offers various survey types, including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. With Survicate, businesses can easily run surveys across the funnel to gather valuable insights. | 2,013 | 51-200 employees | $1M - $5M | -6 |
| 3 | Webankieta | Customer Success & Support | Webankieta is an online survey tool that enables users to create, distribute, and analyze surveys, collecting feedback from clients and employees while ensuring data compliance with RODO. | 2,007 | 11-50 employees | ||
| 4 | ChatBots AI | Customer Success & Support | ChatBot is a software platform that provides tools to create, deploy, and manage custom chatbots for various applications including customer support, sales, and interactive experiences. | 2,002 | 201-500 employees | ||
| 5 | Responso | Customer Success & Support | Responso is a platform designed to enhance customer service in eCommerce environments. It centralizes customer communications from various channels into a single panel, facilitating the management of customer requests and messages. The platform features an intelligent autoresponder, which aids in improving response rates. | 2,020 | 11-50 employees | ||
| 6 | Thulium | Customer Success & Support | Thulium is a cloud-based platform that provides omnichannel contact-center and customer support software that connects phone, email, chat, and messaging channels into a single system for handling customer communications. The platform also includes tools for ticketing, CRM, reporting, and workflow integration so that teams can process customer interactions in one place. | 2,006 | 51-200 employees |
The complete list is available as <a href="/api/export/startups/poland/customer-success-and-support.csv">CSV</a> or <a href="/api/export/startups/poland/customer-success-and-support.json">JSON</a>.
Trustpilot show the strongest rank gains over the last 90 days.
Trustpilot is the fastest-rising Polish customer support software product this quarter.
The oldest is Trustpilot (founded 1929); the newest, Responso (2020).
Disclosed funding is led by Survicate ($1M - $5M); 1 of 6 have disclosed a round.
Poland accounts for 4.3% of the customer support software products tracked globally on Cledara (6 of 140).
The top Polish product, Trustpilot, ranks #4 worldwide in the category.
Trustpilot, Survicate and Webankieta lead the Polish customer support software market in 2026, ranked by real adoption among companies on Cledara. Last updated 17 August 2026, 14:36 UTC.
Within Cledara's dataset of real company purchases, 6 Polish customer support software products are in active paid use, led by Trustpilot. This measures actual adoption — it is not a revenue TAM estimate.
Trustpilot show the strongest rank gains over the last 90 days among Polish products in the category.
From anonymized, aggregated purchasing data across companies that manage their software with Cledara — real payments, not surveys or web traffic. Updated monthly.