The Irish Customer Support Software Market (2026)
7 customer support software companies have recorded headquarters in Ireland in this directory, led by Octopods (0.02% of recorded software spend). Rankings use trailing-12-month software spend share in the Cledara dataset. Unranked recorded vendors remain included. Data as of .
What this ranking measures
Location is the recorded headquarters, which may differ from where a company was founded or where its customers operate. Vendors are ordered by trailing-12-month software spend share in the Cledara dataset. Recorded products without a current paid observation remain in the directory; inclusion alone does not establish current paid usage.
Annual rank changes use the separate global popularity rank, based on payment activity. Missing calendar endpoints stay unavailable. Founding year, employee and funding fields are recorded enrichment facts, which can be incomplete or historical. Full source data is available from the CSV and JSON download links.
The headline and leader facts describe the complete published location. Search and category selections apply to the directory and its downloads.
Irish customer support software companies ranked by software spend
| # | Product | Category | Founded | Employees | Funding | 12-mo activity rank change |
|---|---|---|---|---|---|---|
| 1 |  Octopods Octopods is a SaaS product that offers Intercom integrations for social messaging and SMS channels. This product allows businesses to connect with their customers through social messaging platforms, such as WhatsApp, Facebook Messenger, Instagram, Twitter, Telegram, and more. | Customer Success & Support | 2021 | 2-10 employees | +406 | |
| 2 |  NUACOM A cloud-based VoIP call center software that integrates with CRMs, automates call logging, and provides analytics for performance tracking. | Customer Success & Support | 2009 | 51-200 employees | +449 | |
| 3 |  OpinionX OpinionX is a survey tool designed to help product and design teams stack rank customer priorities, enabling data-driven decisions for product roadmaps and strategies. It offers features like pairwise comparison, preference testing, and assumption testing to gather actionable insights. | Customer Success & Support | 2020 | 2-10 employees | Under $1M | |
| 4 |  Sentient Sentient is a SaaS company that specializes in providing solutions to contact centers in the areas of process automation, productivity improvements, and activity analytics. | Customer Success & Support | 2012 | 51-200 employees | $5M - $10M | |
| 5 |  StatusHub StatusHub provides incident communication and status page software that enables businesses to create public and private status pages. The platform automates system incident notifications, tracks uptime metrics, and informs users about planned maintenance events in real time. | Customer Success & Support | 2016 | 2-10 employees | ||
| 6 | Swifteq | Customer Success & Support | 2022 | 2-10 employees | ||
| 7 |  xSellco xSellco provides a solutions for online retailers, including an eCommerce customer service helpdesk, intelligent feedback software, and an instant Amazon repricer. | Customer Success & Support | 2012 | 51-200 employees |
Customer Support Software subcategories in Ireland
Live Chat & Messaging companies in Ireland
- Octopods — Octopods is a SaaS product that offers Intercom integrations for social messaging and SMS channels. This product allows …
- NUACOM — A cloud-based VoIP call center software that integrates with CRMs, automates call logging, and provides analytics for pe…
Feedback & Surveys companies in Ireland
- OpinionX — OpinionX is a survey tool designed to help product and design teams stack rank customer priorities, enabling data-driven…
Other companies in Ireland
- Sentient — Sentient is a SaaS company that specializes in providing solutions to contact centers in the areas of process automation…
- StatusHub — StatusHub provides incident communication and status page software that enables businesses to create public and private …
Helpdesk & Ticketing companies in Ireland
- Swifteq
- xSellco — xSellco provides a solutions for online retailers, including an eCommerce customer service helpdesk, intelligent feedbac…
Rising Irish customer support software companies
NUACOM and Octopods show the strongest payment-activity rank gains over the three-calendar-month comparison.
How Ireland compares globally
Ireland accounts for 1.7% of the customer support software products tracked globally on Cledara (7 of 413).
The top Irish product, Octopods, ranks #25 by recorded software spend in the global category dataset.
Frequently asked questions
Which Irish customer support software vendors lead the spend ranking?
Octopods, NUACOM and OpinionX lead the Irish customer support software market in 2026, ordered by recorded software spend share in the Cledara dataset. Last updated 17 October 2026, 11:12 UTC.
How big is the Irish customer support software market?
This directory records 7 customer support software products headquartered in Ireland, led by Octopods in recorded software spend share. Inclusion does not establish current paid usage. This is a dataset count, not a market-size or revenue estimate.
Which Irish customer support software vendors gained payment-activity rank?
NUACOM and Octopods show the strongest global payment-activity rank gains over three calendar months among vendors in this headquarters/category group.
Where does this data come from?
From anonymized, aggregated purchasing data across companies that manage their software with Cledara — real payments, not surveys or web traffic. Updated monthly.