{"investor":{"id":4391,"logo":null,"name":"Converge","domain":null},"products":[{"id":5321,"url":"helpscout.com","logo":"https://cledara-public.s3.eu-west-2.amazonaws.com/help_scout_logo.jpeg","name":"Help Scout","category":"Customer Success & Support","isSpecial":false,"latestRank":489,"description":"Help Scout is a platform that offers a shared inbox, help center, and live chat software to help businesses manage their customer conversations effectively. The product is designed to streamline customer support, allowing businesses to respond to customer inquiries across different channels like email and live chat from a centralized platform.","subcategory":"Helpdesk & Ticketing","firstAppeared":"Jan-2022"},{"id":8595,"url":"hologram.io","logo":"https://cledara-public.s3.eu-west-2.amazonaws.com/hologram_io_logouy65432wqertgfdert.jpeg","name":"Hologram","category":"IT & Security","isSpecial":false,"latestRank":null,"description":"Hologram provides a global IoT SIM and connectivity platform that enables devices to switch carriers automatically, ensuring 99.95% uptime and supporting 2G to 5G networks.","subcategory":"Network & VPN","firstAppeared":"Dec-2022"}],"recentAdditions":[],"categoryBreakdown":[{"count":1,"category":"Customer Success & Support"},{"count":1,"category":"IT & Security"}],"subcategoryBreakdown":[{"count":1,"subcategory":"Helpdesk & Ticketing"},{"count":1,"subcategory":"Network & VPN"}]}