{"investor":{"id":2537,"logo":null,"name":"Cooper Square Ventures","domain":null},"products":[{"id":6612,"url":"channelreply.com","logo":"https://cledara-public.s3.eu-west-2.amazonaws.com/4ca6f47e-8f62-427c-8cfe-8739a6a0dfab.jpeg","name":"ChannelReply","category":"Customer Success & Support","isSpecial":false,"latestRank":2028,"description":"ChannelReply is a customer service platform that integrates multiple online marketplaces (e.g., Amazon, eBay, Shopify, Walmart, Etsy) with popular helpdesk software like Zendesk, Freshdesk, Gorgias, and Re:amaze. It enables e-commerce sellers to manage customer messages from various platforms in a single interface, streamlining communication and improving response times.","subcategory":"Live Chat & Messaging","firstAppeared":"Aug-2025"}],"recentAdditions":[],"categoryBreakdown":[{"count":1,"category":"Customer Success & Support"}],"subcategoryBreakdown":[{"count":1,"subcategory":"Live Chat & Messaging"}]}