{"investor":{"id":2383,"logo":null,"name":"Horsley Bridge Partners","domain":null},"products":[{"id":6172,"url":"gorgias.com","logo":"https://cledara-public.s3.eu-west-2.amazonaws.com/1595626005074.jpeg","name":"Gorgias","category":"Customer Success & Support","isSpecial":false,"latestRank":1501,"description":"Gorgias is a customer support platform designed for eCommerce brands. It offers an AI-driven helpdesk to centralize customer interactions across email, chat, social media, and SMS. Key features include automated responses, customer data integration, and performance analytics to enhance operational efficiency and customer satisfaction.","subcategory":"Helpdesk & Ticketing","firstAppeared":"Jul-2022"}],"recentAdditions":[],"categoryBreakdown":[{"count":1,"category":"Customer Success & Support"}],"subcategoryBreakdown":[{"count":1,"subcategory":"Helpdesk & Ticketing"}]}